Terms and Conditions
Business Details
Operated by: On Hill Services
Location: Kalgoorlie, WA 6430
ABN: 12672730399
Products & Use
- We sell physiotherapy and rehabilitation products for personal or professional use.
- Products include therapy packs, massage creams/ lotions, exercising machines and more.
- Not a substitute for medical advice—consult your healthcare provider before use.
Ordering & Payment
- All prices are in AUD and include GST (unless stated otherwise).
- Payment is required at checkout via secure online payment methods.
- We reserve the right to cancel any order if fraud or misuse is suspected.
Shipping & Delivery
- We ship Australia-wide using reliable couriers.
- Delivery time frame: 5-7 business days, depending on location.
- Not responsible for delays beyond our control.
Shipping & Delivery
- Return within 14 days for unused, unopened items in original packaging.
- Some items (e.g., braces, compression wear) cannot be returned unless faulty.
- Return shipping at buyer’s expense unless item is faulty or incorrect.
- Contact: info@onhillsp.com to request a return.
Warranty & Faulty Items
- Covered under Australian Consumer Law.
- Report faulty items within 7 days of delivery for refund or replacement.
Warranty & Faulty Items
- Your personal info is handled in accordance with Australian privacy laws.
- See our Privacy Policy for details.
Intellectual Property
- All website content (logos, text, images) is the property of On Hill Services.
- Do not use or copy without written permission.